Returns

All returns must be authorized in advance. Depending on the manufacturer, size of order, and purchase amount, returned orders to stock may be subjected to a restocking fee which varies by manufacturer. Restocking fees may be 25% of the total items purchased or higher. Every return is considered on its own merits. Custom orders are NOT returnable unless allowed by the manufacturer.

Unless returns are due to a manufacturing defect or some condition of dysfunction or non-performance, the customer is liable for the shipping of the returned item. Please contact us for more information.

All returns MUST have a Return Material Authorization (RMA) number. To receive an RMA number, please contact us. Please include your WFGear.com order number and the specifics of your situation. The products must be returned in new, resalable condition. In most cases, we are unable to pay for shipping for returned items.